FREQUENTLY ASKED QUESTIONS
The Windwood Team creating this very page!
I want to make a video- Where do I start?
Contact us by reaching out through the contact link at the bottom of the page! Below are some points that will help you center the focus of your video! If you are totally lost- don’t worry! Reach out to us and we are happy to walk you through it.
Who: Who are you trying to reach with this video? What audience do you want to capture?
What: What is the message you want the video to get across? Is it a 2 minute testimonial for the consideration/decision stage, or a sharp 30 second promotional video to boost awareness?
When: When do you want to deploy this video? Is it critical to an upcoming project you’re launching, or do you need it to train 100 new hires?
Where: Where do you want this video to be seen? A video for Instagram isn’t going to look the same as a video for Facebook or Youtube.
Why: Why are you creating this video? What do you hope to accomplish with it?
How: How is the person supposed to interact with the video? What would you like them to do 10 seconds after they watch it? Are there any other graphics, logos, or messages you need help building into the video?
Our team consists of professionals with backgrounds in film production, photography, and other related fields. Our producers have gone to respectable schools in the video production field such as Emerson College, Syracuse University, Boston University, ect. We love staying up to date with industry best practices and are always working on our skills!
What education and/or training do we have?
We’ve worked with all kinds of customers, from local businesses right around the corner, to large brands looking to boost their social image platform. While we specialize in corporate storytelling for mid-sized businesses, we also have successful relationships with Marketing and PR Agencies, helping to create integrated cross-platform content. Some of our recent clients include Timberland, Liberty Utilities, Four Seasons Sotheby’s International Realty, and more!
What types of customers have you worked with?
Our projects are all unique, so no video price is the same! We price our services based on the number of videographers, equipment, travel, and the time we spend on each project. We charge 50% upfront. When we’ve completed the final revision we’ll send you the link via google drive, drop box, or youtube for one round of free revisions. However we require the full payment before we provide you with a downloadable link to use the video on your own account.
What are our payment policies?
We recently did a lot of work for the company Cedar Mill Group. We did a full website buildout, a company overview video, three testimonial videos, 20 shorter social-media videos, company headshots, and hundreds of work and process shots. It took us about 6 days of dedicated shooting spread over a month! What really struck us was how much their customers loved what Cedar Mill Group had accomplished for them. It was so cool to "be" a part of that business for a month!
What’s an example of a recent project?
Absolutely! We have worked with all kinds of clients. Whether you have no idea where to start, or you have the whole video planned out, we can provide any level of help or support you may need.
Will you help us develop content for our video?
No problem! Provide us with a hard drive and we will come in to film for our normal day rate, then deliver you the footage.
I need video footage without editing?
Great, one of our talented editors can help with any project scale. We just require a $500 minimum on any editing projects!
I have video footage that needs editing?
The majority of the music we use on our videos is from Artlist.io. We also partner with local musicians. If you’re looking for a unique piece of music for your video, let us know.
Where do you generally license your music?
We try to turn everything around within an average of two business weeks. However, depending on the size and complexity of your project the timeline will reflect accordingly. During our initial meeting we’ll be able to give you an accurate estimation of how long the project should take.
What should I expect in terms of turnaround time?
The Windwood team is full versed in the Adobe Suite, Pro Tools, and Resolve for video, sound, and color editing.
For our production equipment, we use a variety of Canon and Blackmagic Design cameras.
What software and equipment do you use?
Check out our Process and Expectations page for our step by step process!